Cancellation and Refund Policy

All our cakes are freshly made each day by our bakers at our very own bakery in Greater Noida, Noida and Gurugram

Majority of the cakes can be made without eggs as well. We have mentioned that for every product.

A cake is best eaten on the day of purchase, but can be kept for up to 2 - 3 days if refrigerated.

Whilst a lot of our cakes are made without nuts, our cakes are unsuitable for people with nut allergies as all our cakes are prepared in a bakery that uses nuts in certain products.

A 1kg cake will serve approximately 8-10 people.

Yes, you may include a gift message of up to 200 characters with your order. Your message will be hand-written on a small gift card that will be attached to the cake box.

Yes, you will receive an order confirmation by email and SMS within 1 hour of placing your order.

You can check your order status by calling us on +91 9560804738 or emailing us at contact@cremecastle.in and quoting your order number.

We currently offer a same-day delivery service within Delhi-NCR (Noida, Greater Noida, Gurgaon) We are also working on offering a next-day delivery service to certain other metro cities within India, although currently this is not available.

Yes, all of our cakes are available for delivery.

For South Delhi deliveries, your order will be delivered within the time slot you select. For all other areas, your order will be delivered between the hours of 11am and 9pm.